Debt Collection
The Debt Collectors Act 

About the Course

The Certificate in Debt Collection provides practical knowledge of the legal, ethical and professional principles governing debt collection in South Africa. The course equips learners with an understanding of the debt collection process, consumer rights, legislation and the procedures involved in recovering outstanding debts lawfully and professionally.

Course Outcomes

Learners will develop an understanding of:

• The legal framework governing debt collection.

• The rights and responsibilities of creditors and consumers.

• The National Credit Act and relevant debt collection legislation.

• Letters of demand and the legal recovery process.

• Statements of account, settlements and payment arrangements.

• Judgments, garnishee orders and execution procedures.

• Professional conduct and ethical debt collection practices.

Certification

Learners who successfully complete the required training and assessment will receive a Certificate in Debt Collection, confirming their successful completion of the programme and demonstrating their knowledge of fundamental debt collection principles and practices.